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Wednesday, July 29, 2015

BSNL 8Mbps Unlimited BB Plan with 1000 Free Calls - New launch-www.bsnlnewsbyashokhndocha.blogspot.com M-94262 54999

www.bsnlnewsbyashokhndocha.blogspot.com M-94262 54999


BSNL 8Mbps Unlimited BB Plan with 1000 Free Calls - New launch

BSNL broadband users, r u bored with single digit data speed, now its the time to switch to high speed 16Mbps Unlimited Internet Broadband Plan under VDSL technology at lowest charges with 1000 free calls per month available as a promotional offer for all Users in NCR (Faridabad, Gurgaon, Ghaziabad & Noida) area Internet Users.

BSNL, the State-Owned Telecom Company, which may the synonymous to phone till late 90’s and now a days with the market opened for private and quality players. After globalization everybody felt that Bharat Sanchar Nigam Limited may fit in to a place somewhere in history. But BSNL bouncing back to hold its premier status by announcing attractive tariff plans for Broadband and Mobile services at affordable cost, according to the customer requirements

In addition to the existing BSNL VDSL Broadband Plans, BSNL has announced the best VDSL plan BBG Combo ULD 1245 VDSL CS55 at lowest charges with high speed internet, and this unbelievable BSNL Broadband Plans for Faridabad, Gurgaon, Ghaziabad & Noida Customers will available at a speed ranging 8 Mbps, with a monthly rental charges of Rs. 1245 per month by allowing special discount on yearly subscription.

BSNL has also included mesmeric type exclusive offer for this broadband plans, i.e. availability of 1000 free calls per month to be availed for all Local and STD calls of BSNL Network. Apart from this, BSNL has also allowed Night Free Calling Facility to any Network in this plan, along with one BSNL Mail ID having 1GB data space as mentioned below.
BSNL Unlimited 8 Mbps Broadband Plans for Faridabad, Gurgaon, Ghaziabad & Noida
BSNL has recently introduced the following ultra speed internet Broadband Plans at 16Mbps bandwidth on VDSL technology and 100Mbps on Fiber to Home at affordable rates on promotional basis. In addition to this new scheme, BSNL has introduced a new plan also as above for NCR areas.
All the call charges will be charged at Rs.1 per meter called unit after free calls for BSNL and at Rs.1.2 for all calls of other network at daytime. The security deposit will be only one month rental charges for both the broadband plans.

Now the time came for a data hungry netizens of NCR (Faridabad, Gurgaon, Ghaziabad and Noida) area to think of BSNL and Migration to BSNL for enjoying the latest jet speeds of BSNL Broadband Services. Finally its happy to say that BSNL is coming out to play a fair game to give a tough competition with this new high speed VDSL Broadband Plans having 1000 Free calls as a promotional offer for 90 days from 6th July 2015 to 3rd October 2015 only in NCR areas.
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Tuesday, July 28, 2015

Cabinet condoles death of former President Dr. A P J Abdul Kalam -Aum Shanthi.....

Cabinet condoles death of former President Dr. A P J Abdul Kalam
The Union Cabinet has expressed profound sorrow at the sad demise of former President of India, Dr. A.P.J. Abdul Kalam. In a resolution passed at a special Cabinet Meeting this morning, it said, “in his passing away the country has lost a visionary scientist, a true nationalist and a great son”. The Cabinet met under the Chairmanship of Prime Minister, Shri Narendra Modi and extended its heart-felt condolences to the bereaved family on behalf of the Government and the entire nation. The former President breathed his last at Bethany Hospital, Shillong, Meghalaya on 27th July, 2015.

The following is the text of the Resolution:

“Born on 15th October, 1931 at Rameswaram in Tamil Nadu, Dr. Avul Pakir Jainulabdeen Abdul Kalam, specialized in Aeronautical Engineering from Madras Institute of Technology. Dr. Kalam made significant contribution in developing India's first indigenous Satellite Launch Vehicle and made India an exclusive member of Space Club. Popularly known as the "Missile Man of India', Dr. Kalam was responsible for the development and operationalisation of AGNI and PRITHVI Missiles. He gave thrust to self-reliance in defence systems by introducing Light Combat Aircraft.

Dr. Kalam was the Scientific Adviser to Defence Minister and Secretary, Department of Defence Research & Development during 1992-99. During this period, strategic missile systems were developed and the Pokhran-II nuclear tests were conducted. Dr. Kalam had served as the Principal Scientific Advisor to the Government of India, from 1999 to 2001 and was responsible for evolving policies, strategies and missions for many development applications and piloted India Millennium Mission 2020.

In his literary pursuit, Dr. Kalam's books - "Wings of Fire", "India 2020 -A Vision for the New Millennium", "My journey" and "Ignited Minds -Unleashing the power within India" became household names in India and abroad.

Dr. Kalam was passionate about transforming society through technology, in particular by inspiring the youth of India to harness science and technology for human welfare.

Dr. Kalam was the recipient of many national and international awards including honorary doctorates from 48 Universities from India and abroad. He received the country's highest civilian Award "Bharat Ratna" in the year 1997. Eventually, from a very humble beginning, he rose to the highest office of the Country and served as the 11th President of India from 2002 to 2007. During his tenure, he was affectionately known as the People's President.”

*****

Public Grievances Public Grievances Department of Telecommunications Redressal of Public grievances You may lodge your grievance HERE (Link to PG Portal)

Public Grievances

Public Grievances

Department of  Telecommunications

Redressal of Public grievances

You may lodge your grievance HERE (Link to PG Portal)

 

1. Indian Telecommunication Sector has undergone a major process of transformation through significant policy reforms, beginning with the announcement of NTP 1994 and carried forward under NTP 1999. Driven by various policy initiatives, the Indian telecom sector witnessed a complete transformation in the last fifteen years. As of now, Department of Telecommunications is mainly performing the role of licensor and policy maker.

As per licensing conditions:

 

“Any dispute, with regard to the provision of SERVICE shall be a matter only between the aggrieved party and the LICENSEE, who shall duly notify this to all before providing the SERVICE. And in no case the LICENSOR shall bear any liability or responsibility in the matter. The Licensee shall keep the Licensor indemnified for all claims, cost, charges or damages in the matter.”
Telecom Regulatory Authority of India
a.Telecom Regulatory Authority of India (TRAI) an independent legal entity, was established to regulate the telecommunication services and discharge the various functions, two of them are as follows:
a. To ensure compliance of terms and conditions of license which includes customer service, Tariff etc.;
b. To lay down the standards of quality of service to be provided by the service providers and to ensure the quality of service and to conduct the periodical survey of such service provided by the service providers so as to protect interest of the consumers of telecommunication services;
b.TRAI has notified a number of Directions / Regulations/Guidelines to address the major issues related to consumers. Some of them are as follows:
a. Telecom Consumers Protection and Redressal of Grievances Regulation, 2007 on 4th May 2007 which provides for speedy, effective and inexpensive redressal of grievances of consumers by the services provider. TRAI on 05/01/2012 has issued “Telecom Complaint Redressal Regulations 2012” which replaces the earlier Regulation of May 2007.
b. Quality of Service (code of practice on metering and billing accuracy) Regulation, 2006 on 21st March 2006; for protecting the interest of consumers relating to metering and billing.
c. Quality of Service (time period of resolution of billing complaints, refund of dues/security deposits to consumers, rectification of calls, rebate in rent for delayed rectification of faults etc.) of Basic and Cellular Mobile Telephone Services, Regulations on 1st July 2005 and reviewed thereafter on 20th March 2009.
d. Direction on 16th September 2005 regarding not to offer / market / advertise in a manner that is likely to mislead the consumers.
e. Guidelines to Telecom Service Providers regarding Collection of dues by outsourced agencies engaged by them on 16th November 2007; for addressing the concerns of consumers relating to collection of dues.
The compliance of above Directions / Regulations is monitored by TRAI. Whenever deficiencies/violation of TRAI Orders / Directions / Regulations are noticed, TRAI takes up the issue with the concerned Service Provider for remedial action. However, Telecom Regulatory Authority of India Act 1997 does not envisage redressal of individual complaints by TRAI. The compilation of the measures taken by TRAI to protect consumer’s interest is available at the TRAI’s website.
3. Telecom services are being provided in the country by Government PSUs viz. MTNL/BSNL & Private service providers. These companies are having their own consumer grievances redressal mechanism which is primarily responsible for redressal of all types of complaints of their consumers. The Nodal Officer at headquarter level in respect of PSUs , are:

BSNL: Shri L. K. Govil, G.M (Public Grievances) I.R Hall,Room No 27, BSNL Corporate Office New Delhi-110001.Contact No. 011-23717055 Fax No. 011-23312021 e-mail id gmcdn[at]bsnl[dot]co[dot]in
MTNL : Shri A K Singh, D.G.M (Operations) MTNL Corporate Office, Door Sanchar Sadan, CGO Complex, Lodhi Road, New Delhi – 110003..Contact No.011-24323618 Fax No. 011-23239422 e-mail idmtnlcopg1[at]bol[dot]net[dot]in

4. All the complainants have to approach to their service provider for redressal of their grievances through “Two Tier Institutionalized Grievances Redressal Mechanism” of the concerned Service Providerestablished by it under Telecom Consumer Complaint Redressal Regulations , 2012 (1 of 2012) of TRAI issued on 05th January 2012 and amendments thereto. List of consumer care numbers and appellate authority nominated by telecom companies for handling consumer Grievances is available at TRAI website. These Regulations replaces the earlier ‘Telecom Consumers Protection and Redressal of Grievances Regulations, 2007’ on the subject matter with a view to improve the effectiveness of complaints redressal for the telecom consumer by the service provider. The details of the provisions in Telecom Consumer Complaint Redressal Regulations, 2012[PDF][PDF](98.22 KB)(98.22 KB) are available on TRAI website. The highlights of the new Regulations are :-
a. Establishment of a Complaint Centre with a toll-free “Consumer Care Number”. The Complaint Centre will be responsible to address all the complaints received by them. Provisions have also been made at the complaint centre to establish a Customer Care Number which could be accessed from any other service provider’s network.
b. The earlier three-tier complaint redressal mechanism – Call center, Nodal Center and Appellate Authority, has been replaced by a two-tier one by doing away with the level of Nodal Officer. This is because the Complaint Centres are essentially registration and response centres and do not deal with the resolution of complaints. They only facilitate registration of consumer complaint and the level at which a problem is resolved within a company depends upon the complexity of the issue involved.
c. Every complaint at the Complaint Center shall be registered by giving a unique docket number, which will remain in the system for at least three months. The docket number along with date and time of registration and the time limit for resolution of the complaint would be communicated to the consumer through SMS. The customer shall also be informed of the action taken through SMS.
d. If a consumer is not satisfied with the redressal of his complaint, or his complaint remains unaddressed or no intimation of redressal of the complaint is received within the specified period, he can approach the next tier – the Appellate Authority for redressal of his complaints.
e. A two member Advisory Committee in each of the service areas by the service provider. This will comprise of one member from the consumer organization registered with TRAI and another member from the service provider. All appeals of the consumers will be put up before the Advisory Committee which will advice on all such appeals to the Appellate Authority. Individual time-lines have been provided for each stage of processing the appeals.
f. The regulations provide for resolution of complaints by the service provider in a time bound manner, referred by TRAI.
g. All service providers are to publish a Telecom consumer Charter. This will contain various time frames specified by the Authority for redressal of various types of complaints under QoS regulations, complaint redressal mechanism, various procedures related to services like mobile number portability, amount to be deducted as administrative expenses or otherwise, right of the consumers etc. An abridged version of the Charter is required to be provided to each consumer at the time of subscription for service.
h. The regulations also require the setting up of a Web based complaint monitoring system by the service provider through which the consumer can track their complaints.
5. However, in case the grievance is not redressed even after exhausting the procedure as prescribed above , an individual complainant without prejudice to his right to approach an appropriate Court of Law, may approach Public Grievance Cell of Department of Telecommunications (DoT), 607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002 along with all documentary evidence(s) for non-redressal of his grievance at concerned Service Provider level . He may submit grievance in either of the following ways:


Public Grievances
Sr No.
Mode
Details
i)
By hand
Contact : Information & Facilitation Counter, Sanchar Bhawan, 20,Ashoka Road, New Delhi-110001.
ii)
By post
Address: Public Grievances Cell, Deptt. Of Telecom, Room No. 607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
iii)
Through FAX
FAX No. 011- 23232244
iv)
Through phone
Phone No 011- 23221166  ,1063(Toll Free)
v)
By Web Portal

a. The complaint so received is forwarded to the concerned service provider / subordinate organization(s) and / or to the concerned unit in DoT with an advise to take appropriate action in the matter and to inform the complainant regarding the action towards the redressal of the grievance.
b. The grievance is to be redressed by concerned service provider/subordinate organisation only. PG Cell of DoT acts only as a facilitator in the redressal process and is not vested with any power to penalize the service provider for not redressing the grievance to the satisfaction of the complainant or for delay in redressing the grievance.
6. In case complainant is not satisfied with the decision taken by service provider or delay in redressal of grievance at any point of time /stage in the above process (4 & 5), the complainant is free to approach an appropriate court of law/ any other appropriate forum against the service provider in view of Para 1 above.



Details of Officers in PG Section
Designation of PG Officer
Name
Tel.No.
FAX.No.
Postal address
Dy. Director General (PG)
Shri D Manna
011-23221231
011-23222605
607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director(PG)
Shri R.K.Singh
011-23220537
011 23222350
605,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director(PG-II)
Vacant
 011-23222723
 011-23212724
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director ( MOC-PG )
Sh Sunil Gautam
011-23222711
 
602,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
   Incharge (MOC-PG CELL)
Shri R.K.Dewan
011-23221166
011-23232244
603,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(MOC-PG CELL)
Shri S.K.Khurana
011-23222582
011-23222224
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-I)
Vacant
011-23222582
011-23222224
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-II)
Vacant
011-23222422
 
602,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-III)
-do-
011-23222272
 
603,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG (PGL)
vacant
011-23232656
011-23232657
604,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
JTO(PGL)
Shri.R.P. Gupta
011-23222649
011-23232657
604,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
SO(PG)
Smt. Hemlata
011-23232656
 
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
1.      
2.     All Directors are available during 10:00 A.M. to 01:00 P.M. and DDG (PG) is available during 02:30 PM to 04:30 PM for visitors on Wednesday’s.

Public Grievances Public Grievances Department of Telecommunications Redressal of Public grievances You may lodge your grievance HERE (Link to PG Portal)

Public Grievances

Public Grievances

Department of  Telecommunications

Redressal of Public grievances

You may lodge your grievance HERE (Link to PG Portal)

 

1. Indian Telecommunication Sector has undergone a major process of transformation through significant policy reforms, beginning with the announcement of NTP 1994 and carried forward under NTP 1999. Driven by various policy initiatives, the Indian telecom sector witnessed a complete transformation in the last fifteen years. As of now, Department of Telecommunications is mainly performing the role of licensor and policy maker.

As per licensing conditions:

 

“Any dispute, with regard to the provision of SERVICE shall be a matter only between the aggrieved party and the LICENSEE, who shall duly notify this to all before providing the SERVICE. And in no case the LICENSOR shall bear any liability or responsibility in the matter. The Licensee shall keep the Licensor indemnified for all claims, cost, charges or damages in the matter.”
Telecom Regulatory Authority of India
a.Telecom Regulatory Authority of India (TRAI) an independent legal entity, was established to regulate the telecommunication services and discharge the various functions, two of them are as follows:
a. To ensure compliance of terms and conditions of license which includes customer service, Tariff etc.;
b. To lay down the standards of quality of service to be provided by the service providers and to ensure the quality of service and to conduct the periodical survey of such service provided by the service providers so as to protect interest of the consumers of telecommunication services;
b.TRAI has notified a number of Directions / Regulations/Guidelines to address the major issues related to consumers. Some of them are as follows:
a. Telecom Consumers Protection and Redressal of Grievances Regulation, 2007 on 4th May 2007 which provides for speedy, effective and inexpensive redressal of grievances of consumers by the services provider. TRAI on 05/01/2012 has issued “Telecom Complaint Redressal Regulations 2012” which replaces the earlier Regulation of May 2007.
b. Quality of Service (code of practice on metering and billing accuracy) Regulation, 2006 on 21st March 2006; for protecting the interest of consumers relating to metering and billing.
c. Quality of Service (time period of resolution of billing complaints, refund of dues/security deposits to consumers, rectification of calls, rebate in rent for delayed rectification of faults etc.) of Basic and Cellular Mobile Telephone Services, Regulations on 1st July 2005 and reviewed thereafter on 20th March 2009.
d. Direction on 16th September 2005 regarding not to offer / market / advertise in a manner that is likely to mislead the consumers.
e. Guidelines to Telecom Service Providers regarding Collection of dues by outsourced agencies engaged by them on 16th November 2007; for addressing the concerns of consumers relating to collection of dues.
The compliance of above Directions / Regulations is monitored by TRAI. Whenever deficiencies/violation of TRAI Orders / Directions / Regulations are noticed, TRAI takes up the issue with the concerned Service Provider for remedial action. However, Telecom Regulatory Authority of India Act 1997 does not envisage redressal of individual complaints by TRAI. The compilation of the measures taken by TRAI to protect consumer’s interest is available at the TRAI’s website.
3. Telecom services are being provided in the country by Government PSUs viz. MTNL/BSNL & Private service providers. These companies are having their own consumer grievances redressal mechanism which is primarily responsible for redressal of all types of complaints of their consumers. The Nodal Officer at headquarter level in respect of PSUs , are:

BSNL: Shri L. K. Govil, G.M (Public Grievances) I.R Hall,Room No 27, BSNL Corporate Office New Delhi-110001.Contact No. 011-23717055 Fax No. 011-23312021 e-mail id gmcdn[at]bsnl[dot]co[dot]in
MTNL : Shri A K Singh, D.G.M (Operations) MTNL Corporate Office, Door Sanchar Sadan, CGO Complex, Lodhi Road, New Delhi – 110003..Contact No.011-24323618 Fax No. 011-23239422 e-mail idmtnlcopg1[at]bol[dot]net[dot]in

4. All the complainants have to approach to their service provider for redressal of their grievances through “Two Tier Institutionalized Grievances Redressal Mechanism” of the concerned Service Providerestablished by it under Telecom Consumer Complaint Redressal Regulations , 2012 (1 of 2012) of TRAI issued on 05th January 2012 and amendments thereto. List of consumer care numbers and appellate authority nominated by telecom companies for handling consumer Grievances is available at TRAI website. These Regulations replaces the earlier ‘Telecom Consumers Protection and Redressal of Grievances Regulations, 2007’ on the subject matter with a view to improve the effectiveness of complaints redressal for the telecom consumer by the service provider. The details of the provisions in Telecom Consumer Complaint Redressal Regulations, 2012[PDF][PDF](98.22 KB)(98.22 KB) are available on TRAI website. The highlights of the new Regulations are :-
a. Establishment of a Complaint Centre with a toll-free “Consumer Care Number”. The Complaint Centre will be responsible to address all the complaints received by them. Provisions have also been made at the complaint centre to establish a Customer Care Number which could be accessed from any other service provider’s network.
b. The earlier three-tier complaint redressal mechanism – Call center, Nodal Center and Appellate Authority, has been replaced by a two-tier one by doing away with the level of Nodal Officer. This is because the Complaint Centres are essentially registration and response centres and do not deal with the resolution of complaints. They only facilitate registration of consumer complaint and the level at which a problem is resolved within a company depends upon the complexity of the issue involved.
c. Every complaint at the Complaint Center shall be registered by giving a unique docket number, which will remain in the system for at least three months. The docket number along with date and time of registration and the time limit for resolution of the complaint would be communicated to the consumer through SMS. The customer shall also be informed of the action taken through SMS.
d. If a consumer is not satisfied with the redressal of his complaint, or his complaint remains unaddressed or no intimation of redressal of the complaint is received within the specified period, he can approach the next tier – the Appellate Authority for redressal of his complaints.
e. A two member Advisory Committee in each of the service areas by the service provider. This will comprise of one member from the consumer organization registered with TRAI and another member from the service provider. All appeals of the consumers will be put up before the Advisory Committee which will advice on all such appeals to the Appellate Authority. Individual time-lines have been provided for each stage of processing the appeals.
f. The regulations provide for resolution of complaints by the service provider in a time bound manner, referred by TRAI.
g. All service providers are to publish a Telecom consumer Charter. This will contain various time frames specified by the Authority for redressal of various types of complaints under QoS regulations, complaint redressal mechanism, various procedures related to services like mobile number portability, amount to be deducted as administrative expenses or otherwise, right of the consumers etc. An abridged version of the Charter is required to be provided to each consumer at the time of subscription for service.
h. The regulations also require the setting up of a Web based complaint monitoring system by the service provider through which the consumer can track their complaints.
5. However, in case the grievance is not redressed even after exhausting the procedure as prescribed above , an individual complainant without prejudice to his right to approach an appropriate Court of Law, may approach Public Grievance Cell of Department of Telecommunications (DoT), 607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002 along with all documentary evidence(s) for non-redressal of his grievance at concerned Service Provider level . He may submit grievance in either of the following ways:


Public Grievances
Sr No.
Mode
Details
i)
By hand
Contact : Information & Facilitation Counter, Sanchar Bhawan, 20,Ashoka Road, New Delhi-110001.
ii)
By post
Address: Public Grievances Cell, Deptt. Of Telecom, Room No. 607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
iii)
Through FAX
FAX No. 011- 23232244
iv)
Through phone
Phone No 011- 23221166  ,1063(Toll Free)
v)
By Web Portal

a. The complaint so received is forwarded to the concerned service provider / subordinate organization(s) and / or to the concerned unit in DoT with an advise to take appropriate action in the matter and to inform the complainant regarding the action towards the redressal of the grievance.
b. The grievance is to be redressed by concerned service provider/subordinate organisation only. PG Cell of DoT acts only as a facilitator in the redressal process and is not vested with any power to penalize the service provider for not redressing the grievance to the satisfaction of the complainant or for delay in redressing the grievance.
6. In case complainant is not satisfied with the decision taken by service provider or delay in redressal of grievance at any point of time /stage in the above process (4 & 5), the complainant is free to approach an appropriate court of law/ any other appropriate forum against the service provider in view of Para 1 above.



Details of Officers in PG Section
Designation of PG Officer
Name
Tel.No.
FAX.No.
Postal address
Dy. Director General (PG)
Shri D Manna
011-23221231
011-23222605
607,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director(PG)
Shri R.K.Singh
011-23220537
011 23222350
605,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director(PG-II)
Vacant
 011-23222723
 011-23212724
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
Director ( MOC-PG )
Sh Sunil Gautam
011-23222711
 
602,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
   Incharge (MOC-PG CELL)
Shri R.K.Dewan
011-23221166
011-23232244
603,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(MOC-PG CELL)
Shri S.K.Khurana
011-23222582
011-23222224
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-I)
Vacant
011-23222582
011-23222224
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-II)
Vacant
011-23222422
 
602,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG(PG-III)
-do-
011-23222272
 
603,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
ADG (PGL)
vacant
011-23232656
011-23232657
604,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
JTO(PGL)
Shri.R.P. Gupta
011-23222649
011-23232657
604,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
SO(PG)
Smt. Hemlata
011-23232656
 
606,Mahanagar Doorsanchar Bhawan, Old  Minto Road, J. L. Nehru Marg, New Delhi 110002
1.      
2.     All Directors are available during 10:00 A.M. to 01:00 P.M. and DDG (PG) is available during 02:30 PM to 04:30 PM for visitors on Wednesday’s.